Sign out button greyed out? Follow this guide to re-enable the Apple ID sign out option.

Screen Time

If you are not using Family Sharing, complete the following step on your child’s iPad:

  1. Open Settings and tap “Screen Time”. Choose “Turn Off Screen Time”.

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  1. Enter the Screen Time passcode, and then tap “Turn Off Screen Time” to confirm.

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  1. Go back to the Apple ID section and the Sign Out option should no longer be greyed out.

  2. Once your child has signed in to their CEWA Apple ID, you will most likely want to re-enable Screen Time to continue restricting the iPad. To re-enable Screen Time, Apple has created a guide here: https://support.apple.com/en-au/guide/ipad/ipadb15cb886/ipados

Family Sharing

If you are using Family Sharing, complete the following steps on your (parent) iPhone:

  1. Open Settings and tap “Screen Time”. Tap your child’s name under “Family”.

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  1. Choose “Turn Off Screen Time”, then enter the Screen Time passcode.

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  1. Tap “Turn Off Screen Time” to confirm.

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  1. Check your child’s iPad and the Sign Out option should no longer be greyed out.